The following vaccinations are required for ALL Boarding dogs.

Rabies

DHPP (Distemper, Hepatitis, Parainfluenza, and Parvovirus)

Bordetella (Kennel Cough)

It is your responsibility to make sure your dog(s) have the current required vaccinations prior to your visit. For the health and safety of all, pets with expired, or no proof of vaccinations, will not be allowed into the facility until they are up to date. Please plan accordingly.

Valid Vaccinations must be provided prior to arriving for your 1st appointment. You MUST email us, fax us, or upload Proof of Vaccinations to your online profile prior to your first reservation.

Vaccinations must be by a licensed veterinarian, and we recommend the vaccinations are completed at least 7 days prior to check-in to ensure maximum efficiency and protection.

You will get automatically generated emails from us when future vaccinations are coming due. Please send updated vaccinations when requested to avoid any issues prior to your next visit. It is your responsibility to contact Pet Lodge to make sure we have received your updated Vaccinations and your account has been noted.

Boarding pets do not need to be spayed or neutered, but we can not accept females who are in heat.

Yes, we always encourage dogs from the same household to bunk together, often they do better when they are with a sibling or buddy. We offer a discounted rate for each additional sibling from the same family, on the same account, who stay in the same suite.

At least one dog MUST be spayed/neutered, if dogs are of a different sex, from the same family, and stay in the same suite. NO EXCEPTIONS

Yes, we do. For customers who are Boarding multiple dogs with us we offer a discounted rate for each additional sibling from the same family, on the same account, who stay in the same suite. For example, if all 3 of your dogs are staying in one suite, the initial dog will be charged at the base rate for that kennel size, and dog 2 and dog 3 would each be charged at the additional rate fee depending on the kennel size. If you were boarding 3 dogs in 3 different suites they are each charged the base rate as they are occupying a suite individually.

No. We can’t take dogs outside of our facility simply because outdoor environments are not as safe as our controlled indoor environment. We walk the dogs inside our facility for social interaction, to stretch their legs, and to do their business. We always have the safety of your pet as a top priority.

We allow Boarding dogs to bring a maximum of two of their favorite toys. The toys must be kept in their suite. No rawhide types of toys please. We ask that you DO NOT bring their own bed as Luxury Kuranda cots and bedding are provided.

Personal automatic feeders, electronic toys, electronic devices, cameras, etc. are not allowed at the Pet Lodge for safety, liability, and Insurance purposes.

We believe dogs should be evaluated based on their behavior and temperament, not their breed. We do not discriminate based on breed, age, or size.

For safety reasons, we do not accept dogs that are aggressive toward people. We are a very hands-on facility, and our team works closely with all our guests throughout the day, so dogs must be able to safely be handled by staff.

We welcome dogs of any breed, age, or size if they are not aggressive toward people and are a good fit for the services requested. To make sure we can provide a safe and comfortable experience for all guests, The Pet Lodge reserves the right to make the final decision on whether a dog is a good fit for boarding, or other services.

Please DO NOT bring your dog’s personal bed. We provide all dogs with a top-of-the-line Kuranda Dog Bed. You may bring up to 2 of their favorite toys to make them feel comfortable during their stay.

Pet Lodge Boarding Check-Outs are in the morning, and Boarding Check-Ins are in the afternoon. This allows us to move dogs in and out efficiently and to have suites cleaned and ready for every visitor. The exact times are listed here.

Check-Out
7 Days a week, 7am – Noon
Late check out after 1pm – $25.00

All guests who remain after close of business (7pm) will be charged an additional night of boarding.

Check-In
7 Days a week, 1:00pm – 7:00pm

Early check in before Noon – $25.00

Yes, we do offer pickup and drop-off service for your convenience.
The rates are:
Within 7 miles – $45.00
8 to 25 miles – $65.00
Over 25 miles. Please call for pricing

The Pet Lodge offers the following discounts:
10% Off Senior Citizens (60+ years old)
10% Off Military/Police/Fire (Active ID required)
Reduced price off sibling dogs staying in the same room
NOTE: Discounts CAN NOT be stacked. You get the highest best single discount available per visit.

We can provide transportation to and from their appointment with Dr. Gill, and one of our caring staff stay with them during their visit. Visits must be prearranged through the Veterinary Hospital.

Price is on an individual basis. Call for more information.

If your dog has an active medical condition that is being treated by our Veterinarian, Dr. Gill or is of an advanced age where they have trouble getting around on their own, Dr. Gill must pre-approve their medical condition prior to their stay. An active condition would be considered recent surgeries, having stitches, needing to wear a protective cone, movement/mobility restrictions, pregnancy, actively in heat, Elderly/Geriatric, Posted Ears, or other issues that would need specialized care would need to be pre-approved by Dr. Gill at Vail Ranch Veterinary Hospital.  This list covers most but not all issues that may come up.

If you are not sure please ask.

Management will make the final decision on eligibility based on the circumstance.

Any medication that is required by injections would be administered by Dr. Gill and pre-approval is required for this service.  Call us for further information.